How long will it take for my Eat My Photo order to be delivered?
For last minute orders, they are generally produced and shipped within 48 hours of being placed (excluding weekends and bank holidays) and are then dispatched on a weekday next day delivery or a weekend delivery service which is chosen by you at the checkout stage. The table below shows how soon you can expect your order based on your order day and time.
PERKBOX DELIVERIES: This delivery schedule does not apply to biscuits ordered as part of the Perkbox offer. All Perkbox offer biscuits will be posted no later than 6 working days after order and are sent via Royal Mail 2nd class. We are unable to give specific delivery days or change the delivery options for this offer.
Where do you ship to?
We deliver to UK mainland addresses as standard excluding
- Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
- Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
If you require delivery to Scottish Highlands, Scottish Islands, Northern Ireland, Ireland, Channel Islands, Isle of Man or the Isles of Scilly, please contact us at firstname.lastname@example.org
Can you deliver on a weekend?
Yes. You can select either Saturday or Sunday delivery when ordering your product.
I need my order for a specific date, when should I order?
The more notice you can give us, the better as we can ensure that your order arrives on time.
Do you deliver internationally?
Not right now. We currently only deliver to mainland United Kingdom addresses excluding the postcodes mentioned above.
How will it be packaged?
We have worked hard to ensure your products get to you in perfect condition. They are all sent as FRAGILE DELIVERY via our trusted couriers to ensure they are handled with care through the delivery process.
Cupcakes – Cupcakes are couriered to you in specially designed 15 pack trays to ensure they arrive in the best condition.
Biscuits & Flapjacks- Our biscuits will arrive with you in trays of 6. They are then packaged securely using protective wrapping for couriering to your front door.
Full Cakes – Full cakes will arrive in individual boxes which have been lovingly packed by our team.
Where is my parcel?
Unfortunately, we’re not able to take responsibility for any delays on the part of our couriers. But if there are any problems, we’ll do our best to let you know as soon as we can. Any problems please email us on email@example.com
Will it fit through the door?
To make sure your items get to you in tip top condition, they are securely wrapped to limit our products arriving looking anything less than the best for your occasion. This means that our products won’t fit through the letterbox – you wouldn’t want flat or squashed cupcakes now, would you?!
Will I have to sign for the package?
As your parcel is sent by courier, a signature will be required.
You can always email us delivery instructions when you place your order, so you can ask for your parcel to be left in a safe place or with a neighbour. But bear in mind, though, that if you do this, and the delivery person doesn’t get a signature, we’re not able to take responsibility for any loss or damage.
What if I’m not home?
The couriers will send you an email and text on the day of your delivery. If you won’t be at home, we recommend arranging for the parcel to be delivered to a neighbour or safe place. Our couriers have a policy of destroying food items after a failed delivery attempt.
How much is delivery?
Delivery will depend on the size of your order and time of delivery. The table below is a guide on shipping costs to based on order size and time of delivery.
The delivery times offered at checkout are ‘target delivery times’ and are not guaranteed by Eat My Photo or our Couriers. The vast majority of orders are delivered by the selected delivery time, however due to unforeseen circumstances such as heavy traffic, road closures, mechanical breakdown or driver sickness, our couriers do not guarantee that the time will be met. This means that Eat My Photo cannot guarantee the delivery time either.