Print Guidelines

We want your photo cake, cupcakes, biscuits and flapjacks to give the best impression possible.

To ensure your products look as good as they will taste, we recommend that you follow our print guidelines.

Use a JPEG or PNG file

Make sure the file type you are trying to upload is either JPEG or PNG as any other file type including PDF and Word Documents will not be accepted by our product builder and won’t upload.

Use a large image

To get the best quality print possible, the image will need to be as large as possible. If you’re trying to upload an image that is small (especially smaller than the print area) your photo toppers may print blurry when scaled up to fit the print area.

Be bright and colourful

We recommend using bright and colourful images as these always print best. Try to avoid photos that are dark or poorly lit where possible, however, if you want to use a darker or poorly lit image, try editing the image before you upload. Please bear in mind we cannot guarantee the colour of your photo will come out the same as it looks on your screen, but we’ll always try our best to match it.

Consider product size

Don’t forget to consider whether you’re ordering a 12” cake or a cupcake when choosing which photo to use. For example, you don’t want to crowd a cupcake or biscuit with a large group photo as you risk losing people from the photo or the photo will be unclear. However, if you’re looking at printing a large group photo, you may want to consider a photo celebration cake.

For photo cupcakes, biscuits and flapjack we recommend using a photo of no more than 4 people.

Use the product builder tools

Don’t forget to use the product builder tools when you upload your image to get the best view. The tools include zoom and move which will enable you to position your image for the best results. Make sure you don’t have any blank, white space around the edges as that could ruin the impact.

Check, Check, Check

Before you confirm your design, check that everything is correct as this is how your design will be printed. Things to check include spelling errors, text cut off or poor quality images. We don’t check these so if you’re not sure, ask someone else to check.

Images we may not print

From time to time, we may not print your images and cancel your order if we feel that the images are graphic, offensive or for any other reason set out in our terms and conditions.